A leading visa application processing company sought to transform its HR processes through automation to enable anytime, anywhere access to HR information systems across 78 countries using a cloud-based solution. The organization faced challenges due to the absence of a unified platform for all HR processes, resulting in fragmented access to critical information. Internal employee transfers further compounded the issue by causing data loss and limited visibility into employee records. Additionally, the company struggled to identify training needs and faced declining employee engagement, highlighting the urgent need for a streamlined, integrated HR system.