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Blueprint Technologies

SAP Customer Experience

Sell Smarter, Serve Better,  Elevate Customer Experiences with SAP Sales & Service Cloud!

SAP CX – Efficiency & Engagement

SAP Customer Experience (SAP CX) is a powerful suite of cloud solutions designed to help businesses deliver seamless, personalized and customer centric experiences. Two key pillars of SAP CX are SAP Sales Cloud and SAP Service Cloud, which work together to drive business growth and customer satisfaction.

SAP Sales Cloud – Sell Smarter, Close Faster

SAP Service Cloud – Elevate Customer Support

Together, SAP Sales Cloud and SAP Service Cloud creates a connected customer journey, from the first interaction to post sale support, helping businesses build long-term loyalty and drive revenue growth.

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Smarter Sales. Stronger Service. Seamless CX.

SAP Customer Experience (CX) is a suite of solutions designed to help businesses enhance customer relationships, improve sales performance and provide exceptional service.

SAP Sales Cloud

SAP Sales Cloud is a comprehensive solution that empowers sales teams to optimize their processes, enhance productivity and drive revenue growth. It provides AI-powered insights, automation and seamless integrations to streamline the sales cycle.

  • Improved sales productivity with automation
  • Better pipeline visibility and forecasting
  • Enhanced collaboration across teams
  • AI-driven insights for smarter decision-making
  • Integrated customer data for personalized experiences

SAP Service Cloud

SAP Service Cloud empowers businesses to deliver exceptional customer service experiences. It offers intelligent service automation, enabling faster issue resolution & proactive support. With omnichannel communication, it ensures customers stay connected, informed and satisfied.

  • Faster issue resolution with AI automation
  • Consistent customer experience across all channels
  • Improved operational efficiency in service teams
  • Reduced costs with self-service and chatbot capabilities
Our approach

What sets us apart

As an SAP CX Implementation Partner, we differentiate ourselves through expertise, innovation and customer-centric execution.

End-to-End SAP CX Expertise
SAP-Certified Consultants – Our team consists of SAP certified professionals with hands on experience in SAP Sales Cloud, SAP Service Cloud and SAP S/4HANA. Seamless Integration with SAP & non SAP Systems – Expertise in integrating SAP CX with ERP, CRM, Marketing Cloud and third-party applications using SAP BTP, CPI (Cloud Platform Integration),
Industry-Specific Expertise
We bring deep expertise across industries like Manufacturing, Retail, Healthcare, Automotive and more.
Rapid Deployment with Minimum Disruption
Using preconfigured solutions, automated migration tools and best practices, we reduce project timelines.
Custom Enhancements & Extensions
Leveraging SAP BTP and Fiori for UI/UX improvements, automation and process customization.
End-to-End Support
From implementation to continuous optimization.

Testimonials.

Jeanson Jacob/ Onsite Engagement Manager

Account Management Team, UST
Heartiest Congratulations on this successful Cutover! SCJ teams – BPT and HR business are very happy with the performance of our team. This is great stuff! Keep it up!

Ahmed Elshrif

UKG Sales Director, Middle East and North Africa
The project had lot of “turbulence” but great “pilots” know how to land safely!

Maarten van der Meijde/ UKG Lead Partner Delivery Assurance

EMEA Services Practice
Thank you for the great collaboration, it is a pleasure working together and your team!

Collaborate with Us!

From an early stage start-up’s growth strategies to helping existing businesses, we have done it all! The results speak for themselves. Our services work.

Let's Develop Together